Privacy
Dane Barclay Performance Consulting is committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and store personal information in accordance with the Privacy Act 1988 (Cth).
Collection of Personal Information
We collect personal information from clients when they make an appointment, complete a consent form, or provide it during the course of therapy. The information we collect includes name, contact details, health information, and payment details. We may also collect information from third parties such as medical practitioners or referral sources.
Use of technology and AI
As part of our treatment or assessment engagement, we may use tools from third parties, such as Q-Global, Western Psychological Services, Psychological Assessment Resources, an electronic health record, and so forth.
In addition, we may employ AI platforms such as Everbility, BastionGPT or NoteZap to help summarize information and make written documentation more accessible to families. Any time AI is employed, the results are highly vetted and edited to ensure accuracy.
All companies who handle our protected health information (both named and unnamed) are compliant with Australian privacy principles. There is always a small risk when data is exchanged that confidential information could be leaked.
Other uses for AI platforms that are not compliant with Australian privacy standards (such as ChatGPT) may include creating visuals, stories, or metaphors to help explain assessment results or complex concepts.
If you have any questions regarding how we use technology to support the assessment or treatment process, please contact us for more information.
Use and Disclosure of Personal Information
We use personal information for the purposes of providing psychological services to our clients, including appointment scheduling, billing, and communication. We may also use personal information to comply with our legal obligations, improve our services, and conduct research.
We only disclose personal information with the client's consent, or when it is necessary for the delivery of our services. For example, we may share personal information with other health professionals or institutions for the purpose of obtaining a referral, or when required by law.
Storage and Security of Personal Information
We take all reasonable steps to protect the security of personal information and to prevent unauthorised access, use, modification, or disclosure. Our records are stored securely, and access is restricted to authorised staff only.
Access to Personal Information
Clients have the right to access their personal information that is held by Dane Barclay Performance Consulting. Requests for access can be made in writing, and we will respond within a reasonable timeframe.
Updates to Privacy Policy
Dane Barclay Performance Consulting may update this Privacy Policy from time to time. Any changes will be published on our website, and clients will be notified of any material changes.
Contact Us
If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us.
This Privacy Policy was last updated on 6th February 2025.
